About Us
Homes are meant to be a sanctuary. A place of peace, tranquility and comfort. However, the actual process of building homes has historically been nothing like that. It’s an experience that often leaves a family feeling overwhelmed, vulnerable and disempowered.
But it doesn’t have to be this way.
In 2003, Erin Stetzer set out to flip that narrative - making the act of building dream homes just as comfortable and empowering as living in them. At ESH, we combine our extremely high standards of building with our unprecedented standards of communication to ensure that we not only create an exceptional product, but give our clients an exceptional experience.
20 years and many homes later, we’ve honed our skills and learned what it takes to achieve this. It comes down to five basic principles that we hold ourselves accountable to on every project: make your voice the loudest, over communicate, obsess over details, collaborate with the best, and always innovate.
Meet The Team
Erin Stetzer, Principal and Founder
Erin Stetzer, Graduate Master Builder, has built a foundation of extraordinarily strong relationships with her team members, clients, trades and vendors.
As principal of the company, you will see her on the job sites daily meeting with clients, interacting with trades and working with the entire team to create a finished product that is nothing less than spectacular.
Over two decades of home building experience has given Erin the opportunity to grow and be involved with simply the best projects in Houston. Her no-nonsense, systematic approach clearly defines the success of each and every project.
In addition to building in Houston, Erin also consults with homeowners and other industry professionals all throughout the world. Whether connecting with clients through a one-time consultation, or working with clients on a longer-term basis, as a Homeowner Representative, Erin continually bridges the gap between her client’s vision and reality.
While meeting the demands of a Division 1 basketball scholarship, Erin attended Fairfield University and acquired a BS in Finance. She quickly learned the value of effort, efficiencies and setting high standards for herself and her surroundings.
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KELLI LITTLE
CHIEF OPERATING OFFICER
Kelli has been with the ESH team for well over a decade working on company strategy, finance, and new business procurement. She helps to ensure that the business operations are running smoothly behind the scenes so that Erin can maintain focus on our clients and bringing their plans to life.
Kelli earned her BA from Trinity University with majors in Russian and International Studies and her MBA from Rice University with a specialization in finance. Prior to working in the construction industry, Kelli worked as an energy trader at both Enron and Duke Energy and was also a retail business owner.
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KARRIE AMBROSE
OFFICE/ACCOUNTS MANAGER
Karrie prepares and manages financial analyses for each project and communicates directly with clients as often as necessary. Clients have the peace of mind that the budget is being monitored on a daily basis and that there will be no surprises during the course of their project. Karrie also works directly with financial institutions during the construction process to coordinate draws and ensure that the entire process is as easy as possible for the clients.
Karrie received a BA in Communications from Texas A&M University. Upon graduating, she worked at the corporate level at Foley's Department Stores as a Director in the stores & visual organization.
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KATIE KUYKENDALL
PROJECT BUDGETING & FORECASTING
Katie is a native Texan who graduated from Texas Tech with a degree in Business Management. She pursued a career in finance including both corporate and personal trust with Regions Bank as well as dedicating many hours to her philanthropic pursuits. Her charitable efforts include services as a camp counselor for Cerebral palsy Awareness and Hope (Cpath), chairing multiple school fundraising events and volunteering with the Junior League of Houston. Katie is responsible for closely monitoring each project's budget and communicating financial progress and forecasting to clients.
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CARON LAMAY
PROJECT MANAGER
Caron LaMay has over thirty years of residential and commercial design and construction experience in the Houston, Texas area. With an eye for design that was inherited from her mother and siblings, Caron has carried on the tradition of design in her family. Caron has over 20 years of experience managing and assisting in designing large scale new construction and remodel projects. She enjoys working with clients long term, and develops lasting relationships using strong issue resolution and her dynamic communication skills. She also has long standing relationships with the most qualified vendors and showrooms in the Houston, Texas area.
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SABRINA WILSON
PROJECT MANAGER
Sabrina graduated with a Bachelor of Science degree in Agricultural Science, where she also earned her teaching certificate, from Texas A&M University. She taught for four years before becoming an executive coordinator for a healthcare company for almost a decade. Sabrina has now been with ESH for 6 years as a project manager. Sabrina specializes in coordinating the ordering process with the design team and ESH to ensure ahead of time deliveries and performance.
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BRITTA KELLEY
BRAND DIRECTOR
With a background in both banking and brand strategy, Britta brings a unique blend of expertise to her role as Brand Director. Britta earned a BA in Business Management from St. Edward’s University. Upon graduation, she spent years in financial management, specifically trust and estate planning for ultra-high net worth individuals and families. After having children, she changed directions and pursued her passion of brand development, working with startups to well established brands. Britta spearheads the overall brand and marketing operations here at ESH.
Our Principles
MAKE YOUR VOICE THE LOUDEST
It’s easy for a homeowner to feel like their voice is drowned out in a sea of opinions. But there’s only one voice that will be waking up in this home and living with every decision that’s made. Yours. We believe it’s our duty to be your personal advocates and make sure YOUR voice is the driving force behind the project. We listen deeply, take swift action, protect you from unnecessary harm, and always your best interest is always at the forefront of our minds.
OBSESS OVER THE DETAILS
It goes without saying that details are everything in a build. And make no mistake about it, we pride ourselves on a level of craftsmanship that is unparalleled in this industry. But arriving at that level of finish requires that we obsess about the details on the logistical side too. Whether it’s creating a budget or one of our daily check-ins on your site, (these needs to sound more detail oriented),we are hyper vigilant about the small stuff. So everyone is not only on the same page, but the same paragraph, same sentence, same word. And that word is “details.”
OVER COMMUNICATE
It’s an understatement to say the building process can be overwhelming for homeowners. To be frank, it can feel like complete chaos. But there’s one way to calm these waters: radical transparency and communication. At Erin Stetzer Homes, we have developed our own unique communication practices and systems that far exceed even the industry’s highest communication standards. So everyone…and we mean EVERYONE…is on the same page, every single day.
COLLABORATE WITH THE BEST
At the end of the day, the quality of your build comes down to the team of people that are doing the work. And it’s important we make room for the experts. Architects, Interior Designers, Trades Partners, Investors- we work with some of the most talented and hard working professionals in the industry. Building homes of this caliber requires a team of professionals that prioritize coordination and foster healthy relationships. And, here at ESH, we pride ourselves on collaborating with others with the upmost respect, honesty and fairness.
ALWAYS INNOVATE
If you can dream it, we can build it! We haven't run into anything that has stumped us or made us question our capabilities. We welcome big thinkers and blue-sky dreamers! Inventive thinking fuels our desires to explore every possibility in a project. And, we hold our partners to practice the same innovative spirit.